Effective Date: 26 March 2025

Introduction

At Bonus Designs, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you access or use our services, including graphic design, web design, business registration, and web hosting services (collectively, the "Services"). By using our Services, you agree to the collection and use of information as described in this Privacy Policy.

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1. Information We Collect

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We may collect the following types of information when you interact with us:​

• Personal Information: When you create an account, contact us, or use our Services, we may collect personal details such as your name, email address, phone number, mailing address, and payment information.

• Business Information: For business registration services, we may collect additional information, such as your company name, business structure, tax identification number, and other relevant legal details required for business formation.

• Website and Usage Data: We may automatically collect data about how you use our website and Services, such as IP addresses, browser type, device information, access times, and pages visited. This information helps us improve our services and understand how our website is being used.

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2. How We Use Your Information

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We use the information we collect for various purposes, including:​

• Providing and Improving Services: To deliver the services you requested (e.g., graphic design, web design, business registration, web hosting), communicate with you about your projects, and improve the quality of our services.

• Processing Payments: To process payments for our services and manage billing details securely.

• Customer Support: To respond to your inquiries, provide customer support, and address any issues you may encounter.

• Legal and Compliance: To comply with legal requirements, such as business registration filings, and to enforce our terms and conditions.

• Marketing and Communications: With your consent, we may send promotional emails or newsletters related to our services. You can opt-out of these communications at any time by following the unsubscribe instructions in the emails.

3. How We Protect Your Information

We take appropriate technical and organizational measures to safeguard your personal information. This includes using encryption, secure servers, and other industry-standard security protocols to protect your data. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

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4. Sharing Your Information

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We do not sell, rent, or share your personal information with third parties, except in the following circumstances:​

• Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services, such as payment processors, hosting providers, and business registration authorities. These providers are obligated to protect your information and only use it to perform services on our behalf.

• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction, subject to the privacy terms in effect at the time.

5. Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and improve your browsing experience. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

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You have certain rights regarding the personal information we collect and store. These rights include:​

• Access: You can request access to the personal information we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete information.

• Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

• Opt-out of Marketing: If you no longer wish to receive promotional communications, you can opt-out at any time by following the unsubscribe instructions or contacting us directly.

• Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at the details provided below.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information. If you believe we have inadvertently collected such information, please contact us immediately.

8. Third-Party Links

Our website and services may contain links to third-party websites, services, or content. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of these external sites. We encourage you to review their privacy policies before sharing any personal information with them.

9. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or for other reasons. When we update the policy, we will post the revised version on our website, and the updated Privacy Policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

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Bonus Designs

Email: info@bonusdesigns.co.za

Phone: 068 284 8702

Website: www.bonusdesigns.co.za

Address: 14153 Wild Chestnut Street Protea Glen Ext 13, Soweto, Johannesburg, Gauteng

By using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

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